1. Order Processing Time
As our products are customized, orders typically take 3–5 business days to process before dispatch.

2. Shipping Time
Delivery timelines vary based on location and courier services, generally ranging from 3–10 business days.

3. Delays
Delays may occur due to:

• High order volume

• Courier issues

• Unforeseen circumstances

Pictor is not liable for delays beyond our control.

4. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout.

5. Incorrect Address
Customers are responsible for providing accurate shipping details. Pictor is not responsible for failed deliveries due to incorrect information.